FREQUENTLY-ASKED QUESTIONS
Got a question? I may already have the answer here:

• 1. How do you pronounce the name?
• 2. So why Ghoti Industries?
• 3. Would you be willing to sell my product?
• 4. Why don't you carry products from <insert brand here>?
• 5. Why haven't you updated the 'News' page recently?
• 6. Do you ship outside of Australia?
• 7. What is your Return Policy?
• 8. How long until my order is shipped?
• 9. How do you transport the goods?
• 10. What forms of payment do you accept?
• 11. What are the delivery charges?

1. How do you pronounce the name?
Ghoti is a constructed example used to illustrate irregularities in English spelling. It is a respelling of the word "fish", and like it is pronounced /ˈfɪʃ/. It has,

• gh, pronounced /f/ as in laugh /ˈlæf/;
• o, pronounced /ɪ/ as in women /ˈwɪmɪn/; and
• ti, pronounced /ʃ/ as in nation /ˈneɪʃən/.

Ghoti is often cited to support English spelling reform, and is often attributed to George Bernard Shaw,[1] a supporter of this cause. However, a biography of Shaw attributes it instead to an anonymous spelling reformer.[2]

See - http://en.wikipedia.org/wiki/Ghoti & http://www.alphadictionary.com/articles/ling006.html

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2. So why Ghoti Industries?
For many years now I have been known as a goldfish to my friends. It seemed to make sense to me that if I wanted those same friends to find my online store and buy things from me, to make it easy for them to find me!

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3. Would you be willing to sell my product?
Truly, it will depend on what your product is. I am always on the lookout for new and interesting products from within the community that I can exploit *cough* I mean support... Your best bet is to email me at george@ghotiindustries.com with "Product/s for Consideration" in the subject line.

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4. Why don't you carry products from <insert brand here>?
There could be many reasons for this. I may not know they exist, for example. If you think there is a product I should be selling, please don't hesitate to contact me via email and I will look into it.

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5. Why haven't you updated the 'News' page recently?
Generally one of two reasons. The first being that no news has happened that is of note, and the second reason: I've been too busy and it's on my considerably long list of things to do!

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6. Do you ship outside of Australia?
Yes, yes I do.

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7. What is your Return Policy?
Please refer to our Terms and Conditions .

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8. How long until my order is shipped?
I ship out an order after 10 business days - that's BUSINESS days! (Monday to Friday, and doesn't include public holidays of the state I reside in)

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9. How do you transport the goods?
I send everything via express post. And yes, I do keep the tracking numbers, so if your parcel doesn't arrive, please contact me so I can find out where it is.

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10. What forms of payment do you accept?
Currently you can pay me via bank transfer, personal cheque or bank cheque.

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11. What are the delivery charges?
Postage is charged at a flat rate of $10.

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